Re: Turn Out The Lights, The Party's Over
Posted by:
May9Report2
()
Date: May 09, 2023 01:39PM
It just gets better...
Fast food starting with AI and, of course, they say it's not to replace people LOL
Kevin Vasconi, Wendy’s chief information officer, said test runs in recent months at the Columbus restaurant have been favorable.
“It’s at least as good as our best customer service representative, and it’s probably on average better,” Mr. Vasconi said, adding that part of the goal of the pilot rollout is to show Wendy’s franchisees that the technology works and can improve service speed and consistency.
Up to 80% of food orders at Wendy’s are made at the drive-through lane, compared with roughly two-thirds before the Covid-19 pandemic, the company said. The goal, Mr. Penegor said, is to get more customers through the drive-through in the shortest amount of time, picking up extra sales for every minute or so shaved off the ordering process.
In March, Wendy’s announced a restructuring plan to streamline costs, targeting systemwide sales growth in the mid-single digits through 2025. Under the plan, the company is aiming to hold general and administrative costs flat for the next two years.
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You wanted your $15/hour, and you got replaced
What about the people who make the food? Are you safe? Not so fast!! Fast food is replacing people with robots.
Roboburger and Flippy are already starting to roll out. Cincinnati-based Wings and Rings is the latest to sign up for Flippy, an AI-powered robotic arm that can handle all parts of the frying process. White Castle, Chipotle, Jack in the Box, Buffalo Wild Wings, Wing Zone and Dubai-based Americana Restaurants are all using the robot.
Self pay kiosks are already in use at grocery stores and fast food places.
The only people (well, actually one person) left at these fast food places will be the person who loads the food into the machines. I'm sure that will be eliminated by a robot eventually.
$15/hour is replaced by initial investment but that investment now doesn't require pay, benefits, sick days, late to work, and can work long shifts without complaining.
But, hey, you'll be retrained. Right? You have 2 years to become an AI coder or engineer who works on robots. But those will be eventually replaced by robots who can diagnose and fix problems.
You WILL be replaced.